Author Archives: Neil O'Brien
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A Fabulous Walk in Kerry
Over the weekend, I felt like spending a bit of time on my own in the countryside so Saturday I headed to Torc just outside Killarney in Kerry. To get to the start of the walk, you have to turn off the main road and drive for a few minutes through a wood. As soon… Continue Reading
When accountants can’t count
This may seem a bit odd to you but it seems many accountants can’t count. Certainly they don’t seem to be very good when it comes to counting their fees. I have lots of friends and acquaintances who are accountants and I did a survey of them last year. And what appears almost standard for… Continue Reading
80:20 case study – Mind Your Whales
This manufacturing company had one huge profitable whale who gave them 61% of overall profits. This huge whale customer wanted a higher level of service than they were getting. The way the manufacturing company was structured all customers got a similar level of service. This huge whale was not happy with this level of… Continue Reading